For cars less than 10 years old and with less than 200,000 kilometers of mileage (and a full-service history), they typically qualify for our remote secured deal. Every remote deal through Vehicle Inspector is insured up to €200,000 against scams or fraud (valid only in Europe). Please refer to the pricing chart below for more information:

* Inspection agents have the ability to set their own prices. Vehicle Inspector charges a 15% commission. To view the prices of agents near various locations, please use ourorder form.

The choice is yours. If you have already been in contact with the dealer, it might be a good idea to let them know that you'll be sending a Vehicle Inspector agent to check the car on your behalf. This way, the seller doesn't assume there is interest from multiple parties, making it easier to negotiate the price down. However, our inspector will always call the seller first and try to reserve the car until the inspection is completed. As such, we don't require you to take any specific action.

At the moment, we inspect a variety of vehicles, including motorbikes, cars, and vans (weighing less than 3,500 kg) – from classic to brand new. In the future, we plan to expand our services to cover other types of vehicles and allow our agents to set inspection prices for different vehicle categories.

All Vehicle Inspector agents are required to schedule their inspections within 24 hours of your booking. Inspectors are reviewed based on their timely communication and quality of inspection. Although the seller may not always be available for an immediate inspection, we typically deliver the inspection report within two working days at the latest in most cases.

Only our top-tier inspectors, the Certified Expert Partners, are qualified to help you secure your purchase. If an inspector from a lower level conducted the inspection, one of our Certified Expert Partners can step in to finalize the purchase on your behalf. In either scenario, an inspection report will always be provided, ensuring you are aware of any potential issues with the car or seller.

In the EU, car prices are often listed as "netto" without VAT and "brutto" with the local VAT (e.g., 19% in Germany). A vehicle is considered new in the EU if it was registered less than 6 months ago or has been driven for less than 6,000 kilometers. For new vehicles, it's always required to pay VAT in the EU country where the vehicle is registered.

EU businesses can purchase a vehicle from other EU countries without VAT, but they will pay VAT in the country where the vehicle is registered. Individuals can buy a car from a business in another EU country by paying VAT to the seller based on the seller's home country. In this case, there's no need to pay VAT in the destination country. This allows individuals to save significantly when importing a car from another EU country with lower VAT percentages. For individuals or businesses located outside the EU, no VAT is required for any car purchase.

If you're planning to export a car from the EU to a non-EU country, it's important to be aware of extra taxes that might be included in the vehicle's price. In countries like Finland and Portugal, this additional charge is known as a "car tax," while in the Netherlands and Denmark, it's called a "luxury tax." Luckily, buyers from outside the EU can apply for a refund of these additional taxes if they export the car to another country.

We have years of experience in identifying scams, frauds, and stolen cars, ensuring our clients are protected. Our inspection process includes a series of checks carried out by our agents to verify the legitimacy of the vehicle. When you collaborate with one of our Certified Expert Partners, you can trust that all necessary precautions have been taken to safeguard your investment. This includes insurance coverage up to €200,000 to protect against any losses resulting from fraud or scams.

We encourage you to utilize our Certified Expert Partners if you are not confident in conducting a thorough car inspection on your own. Only Certified Expert Partners handle secure payments for car purchases. However, we cannot be held responsible for any damages or problems arising from a transaction completed by yourself or an agent who is not a Certified Expert Partner.

It's important to note that damages might occur after the inspection. If there are damages that cost over €350 to repair and can be proven to have occurred before the inspection, we will refund your inspection payment. However, our liability is limited to the maximum amount paid for the inspection. For more information, please consult our terms and conditions.

Yes, you can certainly speak with the inspector! For an additional fee, you can opt for a verbal version of the vehicle assessment report. In this case, one of our agents or an experienced customer service representative will call you to discuss the report over the phone. During the call, we'll also provide you with any additional crucial information that you may need if you decide to proceed with the purchase and export process.

Our money-back guarantee ensures that you'll be refunded 100% of your payment if we are unable to perform the inspection or any other service. You only pay for the services that are actually provided. If you purchase the pre-inspection history report, you have the option to cancel the inspection up to 5 hours before the scheduled inspection time and receive a full refund of the inspection and traveling fees paid. This way, you can be confident that your investment is protected.

If our inspector is unable to test-drive the car, they will still perform all possible assessments without driving the vehicle. While we aim to test-drive every car, there are instances when this may not be feasible (seller's refusal, lack of insurance, etc.). Despite this, our detailed report will remain valuable as our inspector will spend 1-2 hours evaluating the exterior, interior, and equipment. They will also listen to the engine and check for excessive exhaust smoke during throttle engagement. Unfortunately, in situations where our agent cannot conduct a test-drive, we are unable to provide a refund for any of the payment made.

Yes, it is possible for us to arrange transportation for your vehicle. We can help you coordinate with reliable and trustworthy transport companies to ensure a smooth and hassle-free process. Just let us know your requirements and we'll do our best to assist you.